TradingIA Privacy Policy

TradingIA is the controller of the personal data it collects through tradingia.ai and the associated trading platform.

This document explains what information is collected when you open an account and connect your exchange, for what purpose it is used, how long it is retained, and what control you retain over it. It is written so you can verify it, not just accept it.

It applies to the website, the platform, and the API connection with Kraken, Binance and OKX. It does not cover those exchanges' own policies, which govern the account data you maintain with them and which you should review separately.

Last updated: March 2026. When the policy changes in a material way, notice is given in the platform and by email before the new version takes effect; the date always indicates which version you are reading. [email protected]

Five categories, no more. Each exists because without it the service cannot be provided.

Account data

Email address, password stored as a cryptographic hash, and the preferences with which you configure the platform.

Connection credentials

The API key and its secret from the exchange you choose. They are requested with read and trading permissions; never with withdrawal permission.

Trading data

Orders issued, assets, destination exchange, risk parameters, and the log of defenses activated in your account: Stop-Hunt Detector, Proactive Wick Buys, and Grid Auto-Reposition.

Technical data

IP address, browser type, language, and access and incident logs.

Communications

The messages you send to support and the history of that conversation.

No private wallet keys are collected, nor any permission that authorizes moving funds out of your exchange. The engine needs to know what to trade and within what limits; it does not need to know where your money is.

Execute trading operations

The engine evaluates 291 market signals —technical, on-chain, macro, sentiment, and institutional flow— in a decision cycle of 4 minutes. Your credentials are used to issue those orders, always limit, and to register the stop on the exchange.

Protect the position

The same data feeds the three defenses: the Stop-Hunt Detector, which compares BTC, ETH and SOL to detect coordinated manipulation in 60 seconds; Proactive Wick Buys, with limit buys prepared at −1.5 %, −2.5 %, and −3.5 %; and Grid Auto-Reposition, which recenters the range when it deviates by more than 5 %.

Maintain your account

Give you access, handle support, and send you service notices about the connection or platform status.

Security and abuse prevention

Detect unauthorized access, limit automated attempts, and keep traces that allow an incident to be reconstructed.

Legal obligations

Meet accounting and tax duties, and respond to requests from competent authorities.

Your data is not used to create advertising profiles and is not sold. Your trading activity is processed to execute it and so you can review it; never as the basis for a profitability promise, which TradingIA does not make.

Encryption and access control are the predictable part. The part you can verify yourself is this: the key you give us cannot withdraw money.

In transit and at rest

All traffic is encrypted with TLS. API secrets are stored encrypted and separated from the rest of the account data.

Restricted access

Only the execution system decrypts them, at the moment an order is issued. No team member sees them in plaintext.

Traceability

Each access to the systems is logged, with periodic review of those logs.

Sessions

Automatic logout due to inactivity and notification when access from a new device is detected.

Verify it outside this pageIn Kraken, Binance or OKX, the key management screen shows the permissions granted to each one. The withdrawal permission must appear disabled. If you ever see it enabled, revoke that key and generate another one: TradingIA does not need it to operate.

Your exchange

Kraken, Binance or OKX receives the orders that the engine issues on your behalf and the conditions of each one. This is the only transmission essential to the service.

Infrastructure providers

Hosting, transactional email, and technical monitoring. They act as processors, under contract and only to provide the service.

Legal obligations

Competent authorities, when there is a valid request that requires it.

Data is not sold, not transferred to advertisers or data brokers, and your trading activity is not shared with other platform users.

Necessary cookies

They keep your session signed in, protect the login form, and remember the language. Without them, it is not possible to access the platform.

Usage measurement

Aggregated statistics on which screens are used and where navigation fails. They are processed without identifying the person behind each visit.

What is not used

There are no advertising cookies, no third-party pixels for profiling, and no resale of browsing behavior.

You can block or delete cookies from your browser settings. If you block the necessary ones, the session will no longer remain open and you will need to sign in on each visit; the connection with your exchange is not affected.

Each data item has a written retention period. When it expires, it is deleted or anonymized.

Account data

As long as the account remains active.

API credentials

They are removed from the systems as soon as you disconnect the exchange or close the account. This is the shortest-lived data of all.

Order log

Five years, so you have your history available and due to applicable accounting and tax obligations.

Technical logs

Twelve months, a period that allows a security incident to be investigated without accumulating more than necessary.

Support

Twenty-four months from the last response.

After an account is closed, a thirty-day buffer is maintained in case you want to recover it. After that period, the data is deleted or anonymized, except for data that a legal obligation requires retaining.

Access

Obtain a copy of the data that TradingIA processes about you, including your trading history.

Rectification

Correct any inaccurate or incomplete data in your account.

Erasure

Request deletion of your data when it is no longer necessary, with the legal exceptions in section 07.

Restriction and objection

Request that specific processing be suspended or object to it for reasons related to your situation.

Portability

Receive your data in a structured, commonly used format so you can take it to another service.

Withdraw consent

Revoke it at any time, without affecting the lawfulness of prior processing.

There is one right you can exercise without asking anyone for permission: revoke the API key from your exchange. As soon as you do, the platform immediately stops being able to operate in your account.

The exchanges the platform connects to and some infrastructure providers operate outside the European Economic Area.

With what guarantee

Standard contractual clauses approved by the European Commission, or an adequacy decision when one exists for the destination country.

With what technical protection

Encryption in transit and at rest, and minimization: only the data that the specific operation needs is transferred.

What crosses the border

The order that reaches your exchange travels identified by the API key, not by your name. The exchange already knows you; it does not need TradingIA to tell it.

You can request information about the safeguards applied to a specific transfer by writing to [email protected].