Trading IA
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Your money and your key remain yours

What data we store when you connect your exchange, what it's used for, how long it lasts and what the key you give us can never do.

See the data table
What we storeand what we never do
Account emailstored
Passwordonly its encrypted hash
Exchange API keyencrypted · no withdrawal
Your moneynever passes through here
Wallet keysnever
Data to advertisersnever
Cut it off todaythree steps
1 You revoke the keyon your exchange
2 The brain stopsat —
3 You request deletionby email

Your assets stay as they are, in your exchange account.

What if you want to cut it off today?

You sign in to your exchange, revoke the API key and TradingIA stops trading. The switch is in your account, not ours.

How your key is deleted

What we store and why

Just enough to open the account and execute your orders. Each piece of data exists because without it the service can't be provided.

Account data
Email[email protected]
Password••••••••
Preferenceslanguage · notices

Account data

See retention

Email, password stored as a cryptographic hash, and the preferences you configure the platform with.

Exchange key
API key4rNq8V••••Cw
EncryptionAES-256
Withdrawalnot granted

Exchange key

See retention

It's stored encrypted and requested without withdrawal permission: it's for reading and trading, not for moving funds.

Trade log
Orderslimit · stop on the exchange
Risk parametersset by you
DefensesStop-Hunt · wicks · grid

Trade log

See retention

Limit orders, the stop registered on the exchange, risk parameters and the defenses that activate in your account.

Where each piece of data lives

Your exchange key is encrypted (AES-256) and communication with the exchange goes through an encrypted tunnel. We also keep technical access data (IP, browser, session logs) for security, and the messages you send to support. Never wallet private keys or withdrawal permissions.

Three places, no moreand no more
API keyencrypted (AES-256)on our servers, only to read and trade
Orders and fundson your exchangecommunication goes through an encrypted tunnel
Access logsIP, browser, sessionfor security; never wallet keys

Deletion

How it's deleted and when

Write to [email protected] from your account email. We check it's you, it's deleted and we confirm it.

What accounting and tax obligations require is kept for as long as the law says.

Same dayYou revoke the key on your exchange and the engine stops trading your account instantly.
Within 24 hWe close your dashboard access and delete the encrypted key from our servers.
AfterwardsYour personal data is deleted and we confirm it in writing.
As required by lawOnly what a legal obligation requires remains, locked.

What we don't do with your data

We don't sell or share your data

Not shared with advertisers, data brokers or other users. Not used for advertising profiles.

We don't ask for your exchange password

Only an API key created by you, with read and trade permission and no withdrawal.

We don't move your money

Your funds never leave the exchange, so there is no custody data to protect.

No profiling, no tracking

No social media pixels or advertising cookies. Only the session and preferences.

What is stored, for how long and how it's deleted

The retention periods set by a legal obligation are not up to us.

What is stored
What it's for
How long
How it's deleted
Email and password (hash) Open your account and notify you While the account is active On request, from your email
Platform preferences Set up your risk and your dashboard While the account is active When the account is closed
Encrypted API key Read and trade on your exchange; never withdraw While it's active You, on your exchange, whenever you want
Trade log Orders, stops and risk parameters As required by law When the account is closed, unless legally required
Invoices and payments Accounting and tax obligations As required by law Not before: legal obligation
Messages with support Resolve and review an incident While the account is active On request, unless a claim is open
IP and access logs Account security and abuse prevention As long as needed for security Automatic
Session cookies Keep your session open Until you sign out From your browser

What you can ask of us

Access

A copy of everything we hold about you.

On request

Rectification

If something is wrong, we correct it. No need to justify why.

On request

Erasure

We delete everything we're not required to keep, and tell you what remains.

Unless legally required

Portability

Your full history in an open format, to take wherever you want.

In an open format

Want to see or delete what we hold about you?

Write from your account email and we reply in writing.

Write to us
Desk with a closed laptop next to a window

Privacy policy

Version 2026-03 · full text

  1. §What this policy governs
  2. §The nine sections
  3. 1Introduction
  4. 2Information we collect
  5. 3How we use your information
  6. 4Data security
  7. 5Data sharing and third parties
  8. 6Cookies and tracking
  9. 7Data retention
  10. 8Your rights
  11. 9International transfers
  12. §Exercising your rights

What this policy governs

  • Your account Email, login credentials and the preferences you configure the platform with.
  • The API key It's stored encrypted and requested without withdrawal permissions: it's for reading and trading, not for moving funds.
  • The trading the engine generates Limit orders, the stop registered on the exchange and the defenses that activate in your account.
  • Technical access data IP address, browser and session logs, needed for account security.
  • What's left out Your funds. They never leave the exchange, so there is no custody data to protect.

The nine sections

The full document, in the order it applies: what it covers, what is collected, what is done with it and what you can demand.

Introduction

TradingIA is the controller of the personal data it collects through tradingia.ai and the associated trading platform.

This document explains what information is collected when you open an account and connect your exchange, for what purpose it's used, how long it's kept and what control you keep over it. It's written so you can check it, not just accept it.

It applies to the website, the platform and the API connection with Kraken, Binance and OKX. It doesn't cover those exchanges' own policies, which govern the data of the account you hold with them and which you should consult separately.

Last updated: March 2026. When the policy changes materially, notice is given on the platform and by email before the new version takes effect; the date always tells you which version you're reading. [email protected]

Information we collect

Five categories, no more. Each exists because without it the service can't be provided.

No wallet private keys are collected, nor any permission authorizing funds to be moved out of your exchange. The engine needs to know what to trade and within what limits; it doesn't need to know where your money is.

How we use your information

Your data is not used to build advertising profiles and is not sold. Your trading is processed to execute it and so you can review it; never as the basis of a promise of returns, which TradingIA doesn't make.

Data security

Encryption and access control are the predictable part. The part you can check yourself is this: the key you give us cannot take money out.

Check it outside this page On Kraken, Binance or OKX, the key management screen shows the permissions granted to each key. The withdrawal permission should appear disabled. If you ever see it enabled, revoke that key and generate another: TradingIA doesn't need it to work.

Data sharing and third parties

No data is sold, none is shared with advertisers or data brokers, and your trading is not shared with other users of the platform.

What your exchange sees

  • api_key
  • limit_order
  • registered_stop
  • pair and volume

What TradingIA sees

  • balances and positions
  • orders placed
  • risk_parameters
  • no withdrawal access

Cookies and tracking

You can block or delete cookies from your browser settings. If you block the necessary ones, the session no longer stays open and you'll have to sign in on every visit; the connection to your exchange is not affected.

Data retention

Every piece of data has a written retention period. When it's up, it's deleted or anonymized.

After an account is closed, a thirty-day margin is kept in case you want to recover it. After that period, the data is deleted or anonymized, except what a legal obligation requires us to keep.

Your rights

There is one right you can exercise without asking anyone: revoking the API key from your exchange. As soon as you do, the platform immediately loses the ability to trade in your account.

International transfers

The exchanges the platform connects to and some of the infrastructure providers operate outside the European Economic Area.

You can request information on the safeguards applied to a specific transfer by writing to [email protected].

Exercising your rights

A single address, a written deadline and a complaint route that doesn't depend on us.

[email protected], writing from the email you opened the account with.

Reply within a maximum of thirty calendar days from when your identity is verified.

The right you're exercising and, if it affects your trading, the connected exchange and the period.

If the reply doesn't satisfy you, you can complain to your country's data protection authority.